At Waller, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website www.waller.in (the “Site”).
1. Information We Collect
When you use our Site, we automatically collect your IP address, browser type and device information, pages visited, time spent on the site, and data through cookies and other tracking technologies.
When you make a purchase or register on our site, we collect your full name, shipping and billing address, phone number, email address, and payment information including credit/debit card or UPI details.
2. How We Use Your Information
We use your information to process and deliver your orders, communicate with you regarding your order status, send promotional emails and offers if you opt-in, improve your browsing and shopping experience, and detect and prevent fraud.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with service providers such as Shopify, payment gateways like Razorpay, and logistics partners to fulfill your order. We may also use analytics tools like Google Analytics to understand user behavior, without revealing your identity. In case of legal requirements, we may disclose your data to legal authorities to protect Waller’s rights. All third parties we work with are contractually obligated to protect your data.
4. Your Rights
You have the right to access, correct, or delete your personal data, opt out of marketing communications at any time, and request a copy of the data we hold about you. To exercise these rights, you can contact us at thewallercompany2024@gmail.com.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill your order and comply with legal obligations. You may request deletion of your data at any time.
6. Cookies & Tracking
We use cookies to maintain your shopping cart, remember your login and preferences, and analyze how users interact with our website. You can modify your browser settings to manage or disable cookies.
7. Security
We use secure servers, HTTPS encryption, and industry-standard practices to ensure the safety of your personal information.
8. Children's Privacy
We do not knowingly collect data from children under the age of 13. If we discover that a child has provided us with personal data, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this policy or your data, you can reach us at thewallercompany2024@gmail.com or visit www.thewaller.in.